Shipping policy
Shipping Policy
Last Updated: 19 September 2026
At Shrika Graham, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process, dispatch, and deliver your orders.
1. Shipping Availability
We currently ship our products across India, subject to serviceability of the delivery address.
Some remote or restricted locations may have limited delivery availability depending on the logistics partner.
2. Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, festive periods, product launches, or periods of unusually high order volume, processing may take longer than usual.
3. Delivery Time
After dispatch, orders are generally delivered within 3–7 business days, depending on the destination and courier serviceability.
Estimated delivery timelines may vary based on:
* Delivery location.
* Courier availability.
* Weather conditions.
* Public holidays.
* Regional restrictions.
* Unexpected logistics delays.
* Other circumstances beyond our reasonable control.
The delivery date shown during checkout or communicated after dispatch is an estimate and not a guaranteed delivery date unless expressly stated otherwise.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on the order value, delivery location, product, promotional offer, or other applicable conditions.
Any applicable free-shipping offer will be subject to the terms specified with that offer.
5. Order Tracking
Once your order has been dispatched, we may provide a tracking number or tracking link through email, SMS, WhatsApp, or another communication method.
You can use the tracking information to check the current status of your shipment.
Tracking information may take some time to become active after the package has been handed over to the delivery partner.
6. Delivery Attempts
Our delivery partners may make multiple attempts to deliver your order.
Please ensure that:
* Your delivery address is complete and accurate.
* Your phone number is reachable.
* Someone is available to receive the package where required.
If an order cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept delivery, or repeated failed delivery attempts, the package may be returned to us.
Additional shipping charges may apply for re-dispatch where permitted.
7. Incorrect Address
Customers are responsible for providing accurate delivery information at the time of placing an order.
If you notice an incorrect address after placing your order, please contact us as soon as possible.
We will try to update the address before dispatch, but we cannot guarantee that changes will be possible once an order has been processed or shipped.
8. Delayed Shipments
Although we work with reliable logistics partners, delivery delays may occasionally occur.
Delays may result from:
* Courier network issues.
* Severe weather.
* Natural events.
* Strikes or transportation disruptions.
* Government or regional restrictions.
* High-volume shopping periods.
* Incorrect or incomplete delivery information.
If your shipment is significantly delayed, please contact our customer-support team with your order number so that we can assist you.
9. Damaged or Tampered Packages
Please check the outer packaging when receiving your order.
If the package appears significantly damaged, opened, or tampered with, please document the condition with photographs or video and contact us as soon as possible.
If the product inside is damaged or incorrect, please follow our Return & Refund Policy for the applicable resolution.
10. Missing Items or Incorrect Products
If you receive an incomplete, incorrect, or different product from what you ordered, please contact us promptly with:
* Order number.
* Photographs of the received product.
* Photographs of the packaging.
* Any other information requested by our support team.
After verification, we will provide an appropriate resolution in accordance with our Return & Refund Policy.
11. Cash on Delivery
Cash on Delivery may be available for selected locations and orders.
Availability of COD may depend on delivery location, order value, product category, and other factors.
We reserve the right to restrict or discontinue COD availability where necessary.
12. International Shipping
At present, Shrika Graham ships within India only unless international shipping is specifically made available on the website.
Any international shipping option, if introduced, will be subject to separate shipping charges, delivery timelines, customs requirements, duties, and applicable regulations.
13. Order Cancellation
Orders may be cancelled before dispatch, subject to our Terms of Service and Return & Refund Policy.
Once an order has been dispatched, cancellation may no longer be possible and the applicable return process may need to be followed.
14. Contact Us
For questions regarding shipping or delivery, please contact us:
Shrika Graham
For Your Ideal Home
Email: shrikagraham@gmail.com
Phone/WhatsApp: +91 8791865199
Business Address: Shop no11 BAV School Complex, Subhash Bazaar, Meerut.
Please keep your order number available when contacting customer support so that we can assist you more quickly.
15. Policy Updates
Shrika Graham may update this Shipping Policy from time to time.
Any changes will be published on this page with the updated Last Updated date.